PointePay is a mobile application that helps you as a business owner manage all aspect of your business from inventory, receiving payment through multiple channels (Cash, Card, Masterpass, Flutterwave and External POS) to knowing your customers and rewarding them. It helps you see live sales, best-selling products with just one click on your android mobile phone even when you are in transit. It is simply a business made easy application.

First you must own an android phone:

• On your android device: Go to the play store
• Type in PointePay in the search box.
• Select PointePay POS and install the app
• Select a Language e.g. Benin, English and Pidgin
• Sign up by inputting your personal details
*Note: Phone number should exclude the first Zero digits i.e. 8030838474
• Verify your account by inputting the four digit pin code sent to you
• Select a package plan
• Pick a payment option and pay

You can continue to use PointePay even when there is no internet network. Guess what? Cash and MasterPass payments will work on PointePay even when there is no internet network at your store!

Sync data when internet is back and you are good to go.

It means downloading and uploading data from the cloud.

PointePay is cloud based but works brilliantly offline! So when the internet goes. You still go!

Yes - for some of the operation you do need internet (e.g. login, card transactions). All the rest - do not require it.

The installation is done and sign up, too - for free. But in order to view/use the menu options of the app - then comes the subscription plan choice and payment..

Yes you can! All information is cloud-based, safe and secured. All you need to do is download the app again, and sign in with your usernames and password and re-sync. You are good to go. No need to fear loss of device. We have you covered.

Kindly contact us @ 242A Alhaji Ganiyu Alimi Crescent, Gbagada Phase 2, and Lagos, Nigeria.

Call us on: 0907-252-7928, 0902-130-9729

Email: pointepay@spacepointe.com

PointePay works on Android devices with version 4.4+ and above

To sell on PointePay, Choose purchase from the menu list, this takes you through the following process of selling:

1. Select a product from the list manually or scan the product UPC
2. Select a customer from the list(optional)
3. Proceed to check out and select methods of payment(either cash, card, External POS, Flutterwave,MasterPass)
4. Click done

Below are the payment method:

• Cash: An agent is required to receive cash,
• Card: select the card option, and allow the customer make payment using the PointePay card reader.
• External POS: As customer uses your External POS, input the transaction reference number found on the POS receipt into the field on PointePay.
• Flutterwave: Customers can pay with Flutterwave by inputting all the required debit card details on the cards.
• Masterpass: Customer SCANS and PAY through the QR code, Retailer confirm the payment has been made to his or her account, retailer delivers items purchased to customers and sends receipts to phone number and email address.
• After a successful payment, you can print your customer’s receipt or send receipt via email to your customer’s phone number

• Cashout: This is for Instant Pay
• PointePay Lite: This is a one man business/shop with no employee. This customer has no Employee Management and cannot sell on PointeMart.
• PointePay Deluxe: This is for retailer that can manage multiple employee with multiple customers but do not sell on PointeMart.

Cashout = N5,000/Yearly

PointePay Lite = N2,500/Monthly

PointePay Deluxe =N5,000/Monthly

• Easy Purchase: Customers can buy your products using PointePay no matter where you are.
• Available in Multiple Language: It is available in multiple languages, you can listen to PointePay audio in English, Yoruba and Igbo.
• Multiple Payment Option: It has multiple options like paying Cash, with Card, Masterpass, Flutterwave and External POS.
• Cloud-Based: It is cloud-based, you can sign in and work from anywhere. Your sales, product and reports are always available, safe and up to date.
• Maximize Customers Satisfaction: PointePay enables you to offer a variety of rewards to your customers. Yes we support loyalty programs too

PointePay is cloud-based; this means the information is saved automatically on our database

• After retrieving your sim card, download Pointepay on your new mobile phone.
• Sign in
• Change your password and you can access all your synced data.

A. bank charges for the following payment option are:

• Cash: No charges
• With Card Reader: 0.75%
• Without Card Reader: 1% (Capped at ₦2000) plus ₦50

• You can provide details in an excel sheet document for bulk upload
• Our support team will upload all your products at a cost of the following product ranges:
• 1-300 products = N20 per product
• 300 products and above = N15 per product

Information stored will be synchronized once there is internet service.

Contact our customer care support on: 0907-252-7928, 0902-130-9729

Email: pointepay@spacepointe.com

They can use the cash option

You will receive your money in the next 24-48 hours, i.e. transaction day plus one day.

Once the subscription is due for payment, there would be a reminder with a link to follow and proceed on it. To secure interruption in services, subscriptions can be renewed at any time in one of the following ways:

1. On Your device go to menu My Store / Subscription Details
2. Choose the desired subscription plan
3. Choose the type of payment
• If paying Cash: select cash option. It will alert the SpacePointe team and a sales rep will come by to pick up the cash
• If paying with Flutterwave card: select the Flutterwave icon and enter the card details to pay
• If paying with Wallet: select the Wallet icon and complete the payment. Note – this option can be used if there is enough balance in the wallet prior to payment.

• Select plan upgrade from the menu
• Pay the required fee and get upgraded